Brand-new phone maker Essential frustrated fans with months of silence and delays — but for some preorder customers, those missteps pale in comparison to the company’s latest PR nightmare.
An Essential email account asked some customers to verify their identity by sending back a picture of a photo ID, according to a report from The Verge.
That’s an odd request for a vendor to ask of its patrons — it smells suspiciously of a phishing scam — but with all of Essential’s false starts, it might not have seemed out of line for fans who’ve waited for their phone since May. Read more…
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Originally syndicated from Essential keeps letting fans down — now it might have accidentally phished them
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